Estia Chiangmai -SHA Plus

Lovely big rooms with nice layout, clean and very comfortable. Good aircon and provide 2 bottles of water each day and can refill downstairs. Replenish toiletries each day so good if you’re travelling light. In the centre of the old town so a great base for a stay in Chiang Mai. The staff were friendly and helpful. They have loads of info on tours and activities, we used a travel agent in the old town (would recommend as they actually gave us a better price than if we booked ourselves) but really helpful to get an idea of what you want to do. The breakfast was ok, but there are loads of great little cafes in town. Breakfast was convenient when we were getting picked up for day trips. Would recommend Estia and would stay here again.

Staff, always helpful, polite and smiling. This was my 4th time in Chiang Mai, but staff was extra nice. Breakfast was fairly good with at least one new meal for 3 days of our stay.

Breakfast room was a little cramped especially early in the morning as all travellers who were going on tours would descend at the same time and there was little room to move. Different cultures tended to dominate and their expectations doninated over other more polite cultures. Staff in the breakfast room and at the reception as well has housing keeping staff were very pleasant and polite. Rooms were cean and the bathroom was also clean. Good hot water. Thehotel had renovations and they provided adequate notifications around the hotel and on their website. However, the noise did not disturb us much. The pool though small was adequate and well shaded from the very hot sun.

-Location Just walking distance to Sunday market , restaurant and temple . Very good location. Although there are few issues with staff competencies and breakfast arrangements, still nice hotel to stay at.

Very well located right in the city center. We stayed in the two bedroom suite and absolutely loved the size of the whole apartment and the fact that we even had a living room. The people working there were very nice and helpful. I noticed that many people complained about the breakfast, which I cannot really agree with. It's true that they offer the same things every day but I think they have quite a good selection: cereal, fruits, scrambled eggs, sunnyside up eggs, sausages, toast with jam and one rather traditional dish and on one day they also had pancakes. I think you cannot expect a much bigger selection than that considering that this is not a 5 star hotel. There are plenty of great breakfast places around in case you feel like eating something else one morning (Fern Forest, Zohng Coffee ro only name a few). I also loved the fact that it's located in one of the side street because that way it was very quite. The pool is small but clean and it does what it's supposed to - cool you down. I can highly recommend this place, especially for families.